The program uses anecdotal stories and individual case studies to flesh out the numerical information. These detailed narratives provide in-depth information on the progress of representative individuals. They give a rounded picture of the program and also help define the complex issues associated with program effectiveness.
Whenever it can, the program demonstrates its effectiveness by sharing copies of what it has produced. For example, one objective is to produce literacy materials. Last year, the program published four booklets and a variety of promotional posters. Stakeholders could see that this objective had been met, as well as the quality with which it was met, simply by looking at the materials.
A quality adult literacy and basic education program respects differences and is accessible to the broadest range of potential learners in the community.
Program participants cross all age groups, from infants to elders. Staff put a lot of effort into trying to attract people to the various programs. Using photographs of local people, they create colourful posters and post them on community bulletin boards. They advertise the programs regularly on the CKLB radio station in both English and Chipewyan. They also create personalized invitations which they hand deliver to the homes of the target group for each program; for example, to parents of preschool children, or Elders.
To increase access to programs, staff provide free childcare and transportation. As well, the programs are flexible in both time and location; for example, computer classes might be offered in the evening, or tutoring might be available at home. In addition, the adult educator works with community and regional health professionals to meet the needs of learners with disabilities.