Staff enter learners’ grades or financial expenditures into spreadsheets the same day, and review them regularly. Stakeholders receive semiannual financial statements and learner progress reports. Each program funder receives interim and final reports, while Aurora College receives monthly reports of program activities. In addition, the program submits reports, accounting for financial expenditures, learner achievements and program activities to the GNWT Department of Education, Culture and Employment three times a year. The program keeps these reports on file.

Fort Resolution Community Learning Centre follows the newest ALBE curricula closely. Staff maintain a file for each learner. These files contain registration information, placement test results, acceptance letters, transcripts, marks records, progress reports, learner contracts and records of unusual incidents. The contents of these files are kept confidential: learners sign release forms so that information on their academic progress can be shared with their sponsors.

Best Practice #17: Accountability

A quality adult literacy and basic education program is accountable to the funders, community and partners, who also share responsibility for the program’s success.

The Fort Resolution Community Literacy Program maintains a high level of financial accountability. Staff enter program expenditures into spreadsheets, and keep all receipts for the purchase of materials on file. They submit interim and final reports, including detailed financial statements, to funders according to their reporting guidelines. In addition, the program channels funding through the local District Education Authority and provides that organization with copies of its receipts, adding another layer of accountability. As well as financial statements and statistical information, the program tries to share its human side with funders, by including anecdotes of program events, photo collages and copies of posters and publications. In this way, funders are able to see what their funding has achieved and who have benefited from their contributions.