The program’s downtown location, in the Native Women’s Association building, is ideal for most people. Few learners have their own transportation, so this central location means that they can use the public bus system, with bus stops located near the Centre. It also allows them to attend appointments in the downtown area easily.

Potential learners fill out an application form. The coordinator of the program, Kimberley, interviews them and discusses their goals with them. Once they are accepted into the program, they write placement tests for English, Math and Information Technology. The program also organizes a one-week orientation session at the Centre before classes begin. The program often has a broad range of learners, from people who are unable to read to those who perhaps attended college but were weak in one or more subjects.

Best Practice #5: Instruction

A quality adult literacy and basic education program offers instruction that enables
adult learners to progress towards their goals.

The Training Centre program runs for two semesters. Staff try to encourage learners to enroll in the full 10-month program. They believe that is how learners will derive the most benefits from the program. Because of their previous life experiences, learners in this program need a more structured program to help them get back into a learning situation and achieve their goals. Learners attend classes from 9-4 each day, and have to keep track of their class time. Each class is one hour long. Learners are expected to plan personal appointments outside classroom hours.