11. Community
A quality adult literacy and basic education program ensures a strong community focus by being engaged in the community and actively engaging the community in the program.

  1. The program shares its skills and expertise with other organizations and individuals in the community to assist in community development.
  2. The program contributes to the life and development of the community.
  3. The program builds community capacity by training local people, including tutors and volunteers.
  4. Program staff are active, visible and available in the community.