More Bosses in Action

Situation:

You are working at a service desk in a large store. It is the store policy for the manager to sign the refund slip for any refund over $50.00. A customer had just returned an item that was $52.45. You had paged for the manager and called the manager's office with no response. The customer was getting agitated with the wait, so you decided to issue the refund. The manager walks by shortly thereafter. You explain the situation and ask the manager to sign the refund slip. The manager is not pleased.

Situation:

You are working as a construction worker for a large construction company. It is summertime, the busiest season in the construction industry. Your brother had called you the night before with the news that he was going to be married in three weeks time. The wedding was to be in Halifax and you live in Winnipeg. In order to get there in time for the Friday night wedding, you would have to leave on the Thursday prior. This would mean that you would have to miss three days of work during the busy season. You approach your boss about getting the time off, and your boss is not happy.

Situation:

You are working as an administrative assistant for a consulting firm. You have had a hectic day between answering the phone, looking after clients, filing, and preparing for a large promotional mailing that you are to have in the mail by 4:00 that afternoon. You feel you are running on schedule and everything is going well when you notice that you have stamped the firm's return address upside down on all of the envelopes. The firm for which you work is fairly new and runs on a tight budget. You know that your boss likes things to look very professional. You show your boss the mistake.

Situation:

You are a long-haul truck driver working for a very competitive trucking company. You have been running for the past 28 hours. It is the middle of a very black night, in the Rocky Mountains. Your head is bobbing, and your eyelids feel like lead weights are attached to them. You decide to pull over and take a short nap before an accident happens. You are late with your delivery by three hours. Your boss is extremely money conscious and three hours has just cost the company money.



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