A team is a small number of people who have a shared commitment to a common goal or outcome
Functional Teams include people who have the same skill and do the same kind of job. Team members assist each other in improving how they work. An example would be the housekeeping team in a hotel.
Cross-functional Teams include people who perform different jobs and have different skills but are working towards the same result. An example would be the health care practitioners who work to improve the health of a patient. These teams come together as needed.
Multi-functional Teams are permanent teams. The team has all the skills to complete a project. All team members have been cross- trained. A production team could be a multi-functional team. All members could perform all of the steps in the process.
The Conference Board of Canada describes three critical skill areas required by Canadian Employers. One of the three was teamwork. Teamwork skills are those skills needed to work with others on a job and to achieve the best results. What does a team do?