CanadaWorks!

Although JIT started as a manufacturing process, it has spread to many other sectors. JIT affects the way a business or service does business and it affects the expectations of a customer or consumer.

Example: What guests expect Just in Time
Area of Service	Some customer expectations
Check-in	my car was met and baggage delivered to my room I didn't have to stand in line Check-in was very fast
Accommodations	the coffee maker in my room meant saving time all the staff wore headsets WOW! Things happened quickly only the towels I put in the tub were replaced
Room Service	I was able to order when I needed food the food arrived quickly. It was fresh and hot
Check out	the bill arrived at my door before check-out check-out was fast. They were ready with receipts the taxi was waiting to take us to the airport

Goals of JIT

Zero defects
Zero set-up time
Zero handling
Zero breakdowns
Zero lead time

The philosophy says: produce the required items, at the required quality, and in the required quantities, at the precise time they are required.

JIT has moved out of manufacturing to become part of many systems including nursing, education, hospitality, food services, and retail.

Catchy Phrases

Do it right the first time, every time.

Zero tolerance. (Think about how often you see this)