Policies and procedures are unique to each company. They are the internal rules and processes that an organization follows. Some companies have a lot of policies and procedures, some companies have very few. In some companies these are not even written down!
When you start a new job, you may be given something called an Employee Handbook or Manual. This book outlines company procedures for employees. Sometimes the book is very thick and sometimes it is just a few sheets of paper. Not all companies give employees this information.
Reflection
Is it a good thing for a company to write down what it expects from its employees? Why or why not?
What is included in an Employee Handbook? The content will differ from organization to organization but the following lists the most common areas:
The first two items will be very different in every company. The rest of the items may be different in language, expectations and consequences, but there are common categories sector to sector, company to company. The content of Employee Handbooks may contain information about legislated rules, but most concentrate on internal, staff related items.