Clear language collective agreement

St. Christopher House is a Toronto community organization whose staff
are represented by Local 3393 of the Canadian Union of Public Employees
(CUPE). Members found it hard to understand the collective agreement.
Even Human Resources management had difficulty with the legalese in the
agreement, which had been prepared by a labour lawyer over many years.

The union tried to make the language clearer by suggesting hundreds of changes to the agreement. The employer would not consider the union's proposed changes, so the union decided to budget its own funds to prepare a clear language version of the contract. The clear language version has been "a godsend," says Nelson Lynch, Chief Steward of CUPE 3393. "It has helped get members more involved in the union."

Previously, there was confusion about whether a grievance was called for. Now there are fewer complaints and grievances are more targeted.

The 1998 round of bargaining showed the benefit of having a clear language version. "Previously we had to pull teeth to get bargaining proposals," says Lynch. "This time we had to have three meetings to go through all the ideas, and the emphasis was on establishing priorities." The union was better prepared for negotiations, based on the greater input from their members.

Lynch says, "We knew exactly where we stood, where to dig in our heels. They were the best negotiations we've had."

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