4. Pilot a Clear Language Program

Changing the way a whole organization communicates can take time. Your local union could pilot the program as an example to the employer. You will then be ready to move the clear language plan to the workplace.

It is often best to pilot a clear language program in one department. Some people may want to begin in the department where there is the greatest support for clear language. Others may prefer an area that has the most problems with written communication. At the end of the pilot, you should evaluate how communication has changed and some of the resulting benefits.

WORKPLACE ADVOCACY PLAN

To advocate for clear language and design within your workplace, you would follow the same steps, and:

• Include supportive management people in your Advisory Group (Human Resource Manager, supervisors)
• Include non-bargaining unit staff in your survey
• Gather samples of written material from the workplace
• Prepare a report and action plan to pilot a program in the workplace
• Get support from the local union executive to present the plan to management