Use Your E-mail Skills

Yes and No Answers

Questions that start with can, does, is, or are always have a yes or no answer.

Example:
Rick wants to know if Sam is coming to the ASL course.
Rick sent Sam this e-mail:

From: rickjohnson@mts.net
Sent: Monday, January 16, 2006 9:45 AM
To: samsmith@yahoo.com
Subject: Employees ASL Course

Hi Sam,

Can you come to the ASL course on Wednesday?

Rick

Sam sent this answer to Rick:

From: Smith, Sam (samsmith@yahoo.com)
Sent: Monday, January 16, 2006 12:50 PM
To: Johnson, Rick (rickjohnson@mts.net)
Subject: Employees ASL Course

Hi Rick,

Yes. Does it start at 12:00?

Sam