Use Your E-mail Skills

Some Useful Phrases 2

Some people want to know if you got the e-mail they sent to you.

You can send a short message to let them know you got the e-mail:

Thanks.

I got your e-mail.

I understand.
I’ll be there.
OK.

Here are some more useful phrases:

Good news e-mails		Thanks for the good news. Thanks for your help. Thanks for the information. Congratulations! I’m happy.
Bad news e-mails		I’m sorry. I’m sorry about the bad news. Can I help? I’m sad.
Unclear e-mails		I don’t understand. Please make clear. Your message is not clear. Please repeat the instructions. I’m confused. Help!