Referrals to Programs in the Community

Staff can refer clients to outside agencies where they can be matched with a literacy tutor, attend an upgrading class, or take a correspondence course. Most programs are free.

In Metro Toronto, you can use the Literacy Access Network Hotline 961-5557 to make referrals. Anyone can call. They provide excellent, up-to-date referrals for literacy, upgrading, English as a Second Language, and basic computer training.

Elsewhere in Canada, look under LEARN in the yellow pages for contacts.

Support and Networking

It's very important to support adults going to outside programs. Support could include transit tickets, listening, encouragement, arranging homework help or computer access, or accompanying someone to the program.

Look for a list of Toronto programs who work with transient learners in the Resources Section.

Many community programs and schools (most!) are not set up for leamers who are transient. These programs may expect regular attendance, calls of cancellation, or residence in their catchment area. Some programs have waiting lists. These are all barriers to learning for adults who are homeless. That's why it's important for drop-ins and shelters to connect with community literacy programs in their area. Ask them for literacy and clear language support in your work, and educate them about the needs of the adults you work with who want to learn!