Acknowledgments

We wish to thank the many people who made this project possible:

The National Literacy Secretariat who provided funding for the project

The people at the Client Services Directorate of Canada Customs and Revenue Agency who gave us the benefit of their knowledge and experience and who kept us on the right track by checking and correcting our interpretation of the facts

The people at the Employment and Financial Assistance Branch of People Services in the City of Ottawa who provided us with useful information about social assistance programs

Last, but certainly not least, the teachers and students of the following school boards throughout the province who spent a considerable amount of time on field testing our materials - their comments and suggestions were invaluable:

Algoma District School Board
Algonquin & Lakeshore Catholic District School Board
Grand Erie District School Board
Hamilton Wentworth Catholic District School Board
Ottawa-Carleton Catholic School Board
Ottawa-Carleton District School Board
Peel District School Board
Toronto Catholic District School Board
Toronto District School Board
Upper Grand District School Board