If you have only your work income, or social assistance and benefits income, then you would qualify for help from a volunteer.

Of course, what looks complicated to you may be quite simple for someone who has been trained to do tax returns. In addition, even though you may have only your payments from work or from social assistance, there may be benefits you can claim. If you are not sure about this, try the volunteers first. They are trained to deal with the situations that are likely to affect low income tax payers. If it is too complicated, the volunteer will tell you. Then you can go to an accountant if you have to.

CCRA also provides a Tax Information Phone Service (T.I.P.S.) which may answer many of your questions. The number to call for this is 1-800-267-6999. If you have access to the internet, you can also get tax information on the CCRA website at www.ccra-adrc.gc.ca/tips.

If you have access to the Internet, you can also get tax information on the CCRA website at www.ccra-adrc.gc.ca/tips.