Two different questionnaires were developed, one for the family literacy program coordinator and one for their community partners. The questionnaires used a semi-structured format. They sought to identify how partnerships are developed, what the barriers are, how they can be improved, and what the needs are for successful partnerships. In essence, they attempted to identify what works and what doesn't in developing community partnerships. In order to encourage community partners and practitioners to speak frankly about their experiences, their comments are presented without being associated with specific individuals or programs.

The family literacy program types that were included in these interviews were:

  • Books for Babies
  • Homespun
  • Parents in Partnership
  • PAL Project
  • various parent workshops

Additional Sources of Information
This manual is not intended to be a complete guide to establishing a family literacy program. Its purpose, rather, is to provide background information and step-by-step instruction in building partnerships. For additional information on developing family literacy programs, see FLAG's publication A Practical Guide to Family Literacy (Skage 1995).


Many parents told us about the frustration they have experienced when they have tried to find the right department or agency to help them. They said it would be helpful if there were just one place to go -- a place where someone knowledgeable could assist them in finding the information and help they need.
Finding a Better Way, 1994: 16


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