F. ADMINISTRATION

A quality adult literacy program uses paid professional staff and is consistently well-managed and run.


a) In the list below, please check the conditions which apply to your program.

  1. _____ Staff are flexible, empathetic and professional.
  2. _____ Internal communications in program are good.
  3. _____ Program has defined qualifications for volunteer tutors.
  4. _____ Program provides job descriptions for volunteer tutors.
  5. _____ Program requires specific commitment from volunteer tutors.
  6. _____ Volunteer tutors keep records of time and other contributions to the program for program administration.
  7. _____ Staff available for discussion when problems arise.
  8. _____ Program linked to other community agencies and referral sources.
  9. _____ Community members invited to program events.

b) How would you rate the overall quality of the training you have received? Please circle the appropriate number on the scale below.

graphic - a scale from 1 to 5

c) Which of the numbered items in checklist (a) above do you feel need to be improved? (Please make any additional relevant comments or suggestions below or on the back of this sheet.)

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