The learner and tutor can practice making telephone calls to various people and professionals in the community. For example, they may want to rehearse how to deal with a telemarketer or how to make a doctor’s appointment. A list of questions to ask or things to talk about can be worked on together prior to practicing the telephone call itself.
A regular unplugged telephone can be used for this activity. The tutor and learner can take turns being the caller and the answerer. A telephone keypad sheet is included in Section 10 for learners to practice with.
Taking telephone messages is an important functional literacy skill. The learner and tutor can take turns being callers and message takers for this activity.
This activity can use blank notepaper or a prepared form. A telephone message worksheet is included in Section 10.