Critical Incidents

Before the session: Planning your lesson

• Select a social situation.
• Write a scenario related to this situation.
• Create three or four responses for the situation.
• Make one of the choices related to the culture of the learner if possible.

Basic steps in using critical incidents:

• Read the situation and the responses together.
• Let the learner choose which one is the most appropriate.
• Ask follow-up questions regarding why the learner made that choice.
• Discuss with the learner each possible response and how it might be interpreted.
• Discuss which answer you would have chosen and why.