If the institution does not answer you within a reasonable time, or will not let you see your file, you can:
If you find information in your file that is wrong, or if something is missing,
you must contact the institution or private clinic. You should tell them in
writing what is wrong or missing. The institution has thirty (30) days to respond.
The clinic has twenty (20) days to respond.
If the institution or clinic will not make the changes, or does not answer you
by the deadline, you can contact the Commission de l’accès à l’information
(Commission on Access to Information).
As a general rule, your family cannot see your medical file unless you consent.
However, if you are incapacitated, the mandatary or the person named by the court to look after you can see your file.
As a general rule, your employer can only see your file if you say it is okay.
This may happen if you are sick for a long time and your employer needs
medical proof of your condition. Also, your employer will sometimes ask you
to take a medical exam to see if you can physically do the job. Your
employer will then see the medical report.