Digital Skills Research: Interview with Natalie Frank, Manager, OLES – Consultations with employers
[Audio – 2:55]

This audio file is part of a podcast series developed by Office of Literacy and Essential Skills (OLES), Human Resources and Skills Development Canada (HRSDC), describing a research project that will help to update the computer use element of the Essential Skills framework.

In this segment, the manager of the policy and research group within OLES discusses consultations with employers carried out as part of the project. While only 20 employers responded to an online survey, they represented a broad range of occupations and sectors throughout Canada.

Among the points raised by employers were the lack of means for assessing the digital skills of workers in many workplaces; a general sense that many workers, especially older ones, do not have the skills they need to work in these new environments; and worries that rapid changes in technology leave many employees simply using trial and error to respond to new situations.

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Complete record details | Disponible en français

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