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| This case study is excerpted from a report by
Tracy Defoe and Sue Folinsbee (1993). See the Needs Assessments Reports section
of the bibliography. |
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The SET
Committee worked to establish a customized three-room learning centre in a
trailer at the mill. During the centre's first year SET sponsored a Valuing
Diversity workshop for invited volunteers selected as potential leaders
representative of the diversity of people in the division. Small-group study
has begun to improve spoken communication and workplace writing using a
process-writing approach. Instruction in math, reading, writing, GED, and basic
computer use is ongoing (individually or in small groups). Employees use the
trailer for individual study, getting help with correspondence credit courses,
and for individual tutoring on specific needs.
In its second
phase SET will continue these services. It will also work toward meeting more
needs, including those relevant to the company's business plan. SET's overall
goals are to develop leaders for positive change, to improve the work climate
and culture, and to assist individuals and groups with education and training.
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