This case study is excerpted from a report by Tracy Defoe and Sue Folinsbee (1993). See the Needs Assessments Reports section of the bibliography.

  |  

The SET Committee worked to establish a customized three-room learning centre in a trailer at the mill. During the centre's first year SET sponsored a Valuing Diversity workshop for invited volunteers selected as potential leaders representative of the diversity of people in the division. Small-group study has begun to improve spoken communication and workplace writing using a process-writing approach. Instruction in math, reading, writing, GED, and basic computer use is ongoing (individually or in small groups). Employees use the trailer for individual study, getting help with correspondence credit courses, and for individual tutoring on specific needs.

In its second phase SET will continue these services. It will also work toward meeting more needs, including those relevant to the company's business plan. SET's overall goals are to develop leaders for positive change, to improve the work climate and culture, and to assist individuals and groups with education and training.

         
       


Previous Page Table of Contents Next Page