Speaking and listening   |  
to speak effectively at union meetings
to explain to members the importance of attending union meetings
to respond to members' complaints with accurate information
to listen well
to understand members' complaints
to follow and understand the procedures and information presented at meetings
Writing      
to report complaints
to help members calculate their benefits and pensions
Math      
to acquire the math skills required for participation in negotiations
         
       
         
graphic - diamond image      

Integration

Retraining and cross-training are now commonplace demands in workplaces across the country. Employees see that their job prospects depend on skill mobility within their own industries and want to qualify for the required training. Some do not have the basic skills necessary to complete training that would lead to promotions, different jobs, or even maintaining the jobs they have now.

         
Basic skills integrated with job-specific training


This model can work with any course (health and safety, customer service, or equity training, for example).

     

One successful program model integrates basic skills and existing job-specific training. Trades training, especially in construction, has made significant progress using this model. Apprenticeships, requiring a set amount of classroom learning every year, provide a natural link with basic skills.

Integration depends on teamwork between the job-skills trainer and the basic skills instructor or facilitator. Teamwork can take many forms — team teaching, tutor support, note taking, small-group facilitation, staff development for the trainers in integrating basic skills — and will vary with the workplace and the people involved.


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