5. How do immigrants normally access your programs and services?
   • Self Referral
   • Referral from Citizen and Immigration Canada (CIC) Office (usually first year of settlement)
     • Does CIC fund these students?
   • Referral from Human Resources Development Canada (HRDC) Office (beyond first year of settlement)
     • Does HRDC fund these students?
   • Referral from provincial/territorial government
     • Does the provincial/territorial government fund these students?
   • Referral from a community immigration settlement organization
   • Other, please specify:
6. Please describe any initiatives, programs or services your institution is involved in for foreign credential recognition. How extensive are these initiatives? Is your college/institute partnered with other organizations for these types of initiatives?
7. From past experience, do you have any concerns or issues, or are there barriers for your college/institute to provide programs and services for immigrants?
   • 7 (a) Notwithstanding these barriers, what other types of programs or services would your college/institute be interested in offering to immigrants?
8. From past experience, do you consider that immigrants face barriers in seeking out and accessing the programs and services of your college/institute? If so, what are they and how can they be addressed?
9. Are there some lessons learned you can share with us from your college’s/institute’s experience in delivering programs and services to immigrants?
10. Would your college/institute agree that ACCC profile your programs and services to immigrants on the ACCC website that would be linked to the Government of Canada’s Immigration Internet Portal?

PART 2: CASE STUDY

Please provide a brief (one paragraph) description of a successful program, service or project that your college/institute has delivered for the benefit of immigrants within your community or region.

Colleges are asked to submit one brief example of a successful program, service or project the college/institute has delivered for the benefit of immigrants.

1. Name of program, service or project:
2. Brief description of the program, service or project:
3. Age of the program, service or project:
4. Benefits to Immigrants:
5. Benefits to College/Institute:
6. How is the program, service or project maintained?
7. Lessons learned: