4. Literacy and immigration law

Citizenship and immigration is an area of administrative law where literacy and the understanding of law presents a daily challenge. Matters coming before immigration boards and tribunals involving the issue of literacy are often in the context of citizenship requirements— namely, the applicant’s knowledge of the official language, as well as knowledge of Canada and the responsibilities and privileges of citizenship. Similarly, low literacy presents an obstacle for individuals required to complete potentially complex and confusing documentation in a clear and accurate manner.