The coffee shop, more than any other setting demonstrated a community of practice.
It had a learning focus as opposed to a teaching focus, one of the key
elements that defines a community of practice. The classroom instructors
switched roles with the coffee shop instructor and took on more of a supportive
role. While the coffee shop instructor, Carrie, focused on modeling and
coaching in her approach to teaching, the students were expected to take
on the role of supervisor. In addition, the learning purpose was clear
(the students had to run a small food service business); they understood
the whole and not simply discrete pieces of knowledge (they had opportunities
to see and experience each of the jobs and activities that were necessary
in a small business); the coffee shop was set up as an improvised practice
opportunity to prepare students for work; and the curriculum, based on
the six coffee shop jobs, was an opportunity to engage directly in practice
and not dictates for practice.
Participation and Legitimate Peripheral Participation
It was in the coffee shop setting that participation could be described
in the greatest detail compared to the other two settings. To help with
this description, Wenger's (1998) interpretation of legitimate peripheral
participation will also be used. Building on the notion that participation involves the
construction of identities as an individual engages in a productive activity in a community
of practice is the idea of legitimate peripheral participation. In legitimate
peripheral participation, an individual is fully accepted into a community of
practice, is considered a newcomer and is trained by oldtimers, is immediately
engaged in activities that are integral to the learning process, receives monitoring and support, and is given room
to make errors. All of which leads to the students' changing
identity and new ways to see themselves as employees and learners.
Acceptance
New students were accepted into the coffee shop environment despite cultural,
age, gender, and personality differences. Instructors explained how they
purposefully set a tone of mutual respect, openness, and non–judgmental
attitudes. In addition, students have learned to trust that their instructors will not permit
anyone to jeopardize the environment that was created in the coffee shop.
They have witnessed their instructors address issues with students whose
words, attitude, or habits may be detrimental to the group. For example, one instructor
worked closely with a student whose lack of hygiene was preventing
his acceptance in the group. Instructors said that they quickly address students who
are overly sharp, critical, or rude to one another in order to maintain a supportive
and inclusive environment. Another example of the kind of open and accepting
environment that a new student entered was the way in which students
shared their breaks. In other classes, in the general literacy program, students
usually took breaks with others who shared a dominant cultural similarity,
such as ethnicity, gender, or age. This did not seem to occur as often
with students in the employment preparation program. Rouda commented
on the feeling of acceptance that existed in the coffee shop.
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