Audiographic Teleconferencing Project: An Evaluation
The nature of this Project required seeking the observations and opinions of a range of stakeholders: the Project team, instructors, coordinators, and tutor-learners. Some form of evaluation was conducted at each stage of the project. either formally or informally. Feedback was sought from the coordinators and the tutor-learners in an evaluation form completed at the end of each of the modules. Analysis of the results of these 38 forms showed that additional information or elaboration was needed. This became the basis of structured telephone interviews held with a sample of the key stakeholder groups during June and July 1996. Respondents included two instructors. six coordinators and eight tutor-learners. for a total of 14. Each interview was 15 to 30 minutes long. This report relies heavily on the results of the evaluation forms and interviews, with observations of the consultant and the project coordinator serving as validation.
In this section, information from several sources is presented to address each of the evaluation objectives. In the case of the first objective, the primary sources include two sets of evaluation forms, and telephone interviews with coordinators. tutor-learners and instructors. These findings are supported by observations of the Project Coordinator and the consultant. In addressing the second objective related to the development of training modules, the report relies entirely on information from the interviews.
Eight tutor-learners. representing six sites, and six coordinators were contacted and interviewed by telephone during June and July 1996. All agreed to participate in the interview. Attempts during July to reach the three instructors who were involved in the pilot project resulted in two being interviewed. The third could not be reached.
All those interviewed were very thoughtful and candid in their responses. Where they perceived a problem or an issue, all tried to come up with creative solutions. For these reasons, this part of the report draws heavily from the interviewees, in a great many instances quoting respondents' exact words. Because of the richness and completeness of their comments. little additional interpretation or elaboration has been required. The comments speak for themselves. Although confidentiality was not discussed, the report does not tie names to the comments. however. J