Formative Evaluator's Report: Bridging the Gap, Phase II

Editing based upon Feedback

The feedback will be discussed and incorporated as appropriate and agreed upon with the Evaluation Management Committee

The total level of Effort for the Evaluation of Bridging the Gap was 42 consulting days (approximately $40,000).

2.3 Changes to the Planned Methodology

The methodology was adjusted several times based upon discussion and negotiation with the Evaluation Management Team as the project was carried out, the requirements of time on task to travel and the Social and Economic Landscapes in particular took longer than anticipated. In addition, there was a perception of "interview fatigue" amongst both the clients and the other participants in the program, so the meetings and interviews were cut down to a more manageable number.

In addition, it proved difficult to find stakeholders to interview who were knowledgeable about the operations of the project and had not been already interviewed as part of another group, such as the CLN. In the end it was decided to interview the respective Associate District Administrators of the College of the North Atlantic on their experiences with the project.

2.4 An Organic Evaluation

There were many examples where this formative evaluation was able to pass along suggestions for changes – based upon the interactive and organic approach developed with the client.:

July, 2002:

"Over testing" Met with Suzanne Keeping (CNA Student Services Counsellor – Clarenville Campus) We discussed the tests that she administered as well as the testing process and came up with some recommendations for change, based upon her experience. Her primary concern was the degree of difficulty of the Aptitude and Interest tests (considering the literacy rate of many of the potential participants) more than the TABE one. I agreed to track Michelle down (she is travelling on site visits) and discuss it with her. This was one of the issues with the last evaluation. Michelle B. sat in on many teleconferences with the College and they were fully aware of the likely literacy levels of the client base, yet they still didn't recommend tools which were the best suited? Why? Raised with the client and this issue has been addressed.



August

Burgeo Diversification and Development Board. Michelle is faced with either letting the BDDB cut loose and run the program from a unilateral approach or "forcing" him to operate by the BTG model which includes a CLN and the marshalling of the community of resources that brings. But the question is whether that is a key point of the model, or whether it only works in some communities where there are strong CLN members who believe strongly in team direction and decision–making. Perhaps in communities where it isn't as strong as in Clarenville and where geography is such a strong barrier to getting together, a more unilateral approach might be a wise move. Not everyone is as team oriented as is Michelle and her CLN. There will be a difficult decision in being clear on what is her own personal beliefs and values on how to operate and what can work in the regions.