Module Six
Acknowledging Volunteer Involvement

It's nice to read positive comments in the "Economic Value of Volunteers in Community Literacy Agencies in Ontario" study (Community Literacy of Ontario: 1998):

  • 75% of respondents noted they were "very satisfied" with their experience as volunteers with community literacy agencies and 24% were "somewhat satisfied."

Cartoon of a man climbing a ladder

In your literacy agency, do you think your volunteers would consider themselves "very satisfied", "somewhat satisfied" or "not satisfied with their role?" How can you be sure your volunteers are achieving their goals and being accountable to your organization? How can you be sure your volunteers are satisfied with your organization? And how do you measure your satisfaction with your volunteers?

Recognizing and rewarding volunteers is an important part of any volunteer management process. Acknowledging the results of their involvement in programs is another important component. Your understanding of why, when, what to do and how to acknowledge results will add to the positive experience of volunteers in your agency.


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