Tools: More than just tutors... what do volunteers in your agency do?

Each agency has its own ways of assigning tasks. Using the chart below think about your agency and fill in the tasks that are currently done by staff and/or volunteers. If more than one person per agency is participating in this workshop, feel free to work together!

Some tasks/roles that might be done by volunteers in your agency are:

  • tutoring
  • tutor learner matching
  • assessment
  • recruitment of volunteers
  • tutor orientation
  • tutor training
  • volunteer screening
  • record keeping
  • public relations
  • board of directors
  • board orientation
  • board training
  • promotion /marketing
  • office support
  • administration
  • volunteer recognition
  • policy development
  • volunteer coordination
  • report writing
  • technical support

Tasks/ Roles Done by Volunteer Done by Board of Directors
(Volunteer)		 Done by Staff
       
       
       
       
       
       
       
       
       

Take another look at the chart, keeping the changing volunteer environment and the recent changes to your programme in mind (i.e. move to a learning outcomes model). Could you be using volunteer services differently? Fill out the chart again, thinking about what volunteers and staff might be doing in the new environment.

Tasks/ Roles Done by Volunteer Done by Board of Directors
(Volunteer)		 Done by Staff
       
       
       
       
       
       
       
       
       

Are the two charts different? Are the roles of volunteers and staff changing in your programme? Why or why not?

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