b. Negative disruption: With respect to the individual who causes a disruption in a manner that is negative to the learning process (e.g. won’t stop talking about something completely unrelated to the topic), the practitioner focus groups referred to the importance of the statement of learners’ rights and responsibilities as the authority needed to take action. Learner focus groups, while not as quick to identify the statement of rights and responsibilities, also stressed the need for some method of stopping the negative disruption.

A best practice to deal with negative disruption:

Clearly outlined and understood expectations around the learners’ rights and responsibilities should be uniformly invoked to deal with negative disruption.