Computer Use

Computer use refers to the kinds of computer applications used in the job. In the workplace, a worker uses/does:

  • word processing applications (e.g.) Word, WordPerfect
  • graphics software (e.g.) Corel Draw, Adobe Photoshop, Adobe Illustrator
  • databases (e.g.) Access, dBase, Claris FileMaker
  • spreadsheets (e.g.) Excel, Lotus 1-2-3, Quattro Pro
  • bookkeeping, billing or accounting software (e.g.) Bedford Accounting, AccPac, Quick Books
  • statistical analysis software (e.g.) SPSSx, SAS, Statistica
  • website design software (e.g.) Flash, FrontPage
  • computer assisted design software (e.g.) Auto CAD, CAD/CAM
  • email (e.g.) hotmail, Outlook, Netscape Mail
  • the Internet (e.g.) Explorer, Netscape, search engines
  • desktop publishing software (e.g.) Publisher, PageMaker, Quark
  • programming and systems and software design (e.g.) Visual Basic, Fortran, Cobol, Clipper, Macromedia Director
  • computer controlled equipment
  • computerized cash registers
  • computerized diagnostic equipment (e.g.) automotives
  • computerized schedulers and agendas
  • digital cameras
  • computer peripherals (CD burners, printers, scanners, etc.)

Some considerations:

  • does the worker have to understand the software in any kind of detail or is it merely a matter of inputting data into an existing template or following a small number of simple steps to complete a task?
  • must the worker have some understanding of the software package and its range of options (be able to “move around” in the package and use a number of the features?)
  • must the worker have a deeper understanding of one or more software packages in order to configure software, set-up hardware, and/or integrate or link programs?
  • does the worker have to have an in-depth understanding of several packages and an in-depth expertise in fully integrating programs and packages?
  • does the worker have to instruct others in the use of computer software?
  • does the worker have to write programs and/or design and set-up networks?

Continuous Learning

This refers to the requirements for workers to participate in ongoing skills and knowledge upgrading.

Some considerations:

  • does the worker know how he/she learns best?
  • does the worker know how to access continuous learning resources?
  • does the worker know which learning options to pursue?
  • is the worker responsible for his/her own upgrading or does the workplace participate?
  • what is the frequency of upgrading required and how difficult is it to find information on new processes, theories and technologies?
  • is the worker able to apply new information to the current job situation or is assistance necessary?
  • what previous knowledge or skills (including essential skills) are necessary to pursue continuous learning?