1.7 More to Come in Phase Two
Although this project does not allow for an in-depth treatment
of any one policy topic, Community Literacy of Ontario is
pleased to announce that Ministry of Education and National
Literacy Secretariat funding has been made available for the
continuation (in Phase Two) of this project.With your ideas and
feedback on this document, we plan to expand with further
information on specific and challenging policy topics such as:
- Rules of conduct
- Policies and procedures for programming and service
delivery
- Volunteer screening policies for tutors, board members,
and other volunteers
- Safety and security policies to protect staff, volunteers and
learners
- Policies for managing, updating and accessing records and
statistics
- Policies on how learner, volunteer and staff performance is
evaluated and monitored
- Referral and access policies
- Policies for the ongoing support and recognition of
volunteers
- Conflict: policies for managing grievances and complaints
of staff, volunteers and learners
- Insurance and liability policies within non-profit
organizations.
In Phase Two, CLO plans to circulate a series of templates on
disk, to assist you in developing your own policies and
procedures manual.