Steps 1 through 11:

1. Review the conditions and context of your agency.
2. Define and refine your mission statement.
3. Identify your agency goals. What do you want to achieve?
4. Outline the governance, management and structures for operating.
5. Identify who does what in your agency. What are the roles and responsibilities?
6. Define and prioritize problems and opportunities for policy development. What policies are required?
7. Delegate who will draft policies. Get help if necessary.
8. Board will review alternatives and approve policies to be adopted.
9. Put the policies to work. Make them available.
10. Monitor how the policies are being interpreted.
11. Evaluate, review, refine and discard policies as needed.

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