Planning is the process of deciding what needs to be done and how. It proceeds from the intentions set out in the governing and framework documents mentioned earlier. Usually planning outlines your methods for proceeding, using terms like “goals” and “objectives.”
Goals are the broader statements of desired outcomes or end results while objectives are specific tasks for implementation.
In order to develop goals and objectives, you may want to start with a long range vision of what you want your agency to look like in the future.You may note that some goals will relate directly to the mission (such as serving more adults with literacy needs) while others are only a means to the end (such as obtaining the funding to serve more learners). Once you have set the direction, list the goals or outcomes you seek. After you have listed goals, brainstorm general ways to achieve the goals. These methods will become your objectives. Once you attach time lines and assign responsibility, you have the essence of an Action Plan.
