| For the AGENCY, | For the AGENCY PERSONNEL, |
|---|---|
| having sound written policies and procedures | |
| enhances productivity, reduces
waste and duplication, sets out the systems right from the start |
enables all parties to understand the expectations and limitations of their involvement |
| controls risks with planning and foresight | clarifies who does what, how the agency is run, and how everyone in the organization is accountable |
| makes it possible to demonstrate
results - policies can help as indicators of intention and achievement |
assures the safety and protection of all people |
| helps ensure operational
consistency through fair application of rules |
demonstrates respect to everyone involved by recognizing the value of their contributions |
| helps ensure adherence to your
mission and keeps you on track |
establishes a standard for behaviour and a common code of conduct |
| avoids problems before they arise
(fewer surprises to catch you offguard or demand emergency attention; less time spent “fighting fires” and in crisis management) |
leads to better compliance with good practices clearly stated |
| demonstrates to volunteers and the
public your credibility as a well-run organization |
reduces upheaval when people change or leave the organization |
| supports unpleasant but necessary requirements | provides a valuable orientation and training tool for volunteers, employees, board members and clients. |
| strengthens your defence if you are sued. | |