Keep in mind that all policies which apply to volunteers also
apply to the board members unless otherwise specified. It is
important, then, to remember to specify in writing which type
of volunteers the policy applies to. If you have “mandatory
service” volunteers (i.e., Ontario Works or community service
placements) or special needs volunteers, perhaps you will
require policies which are relevant to their type of involvement.
You will note that the key to making these policies real is to have
solid job descriptions which define tasks, relationships,
expectations and limits. Some of the applicable policies will also
be covered under other categories, such as personnel.
Your Turn
- We have written policies that apply to specific types of
volunteers.
- We have a code of conduct which outlines appropriate
behaviour for volunteers.
- We have clear criteria for selecting and accepting volunteer
tutors.
- We have a system for handling the hiring, discipline and
termination a volunteer.
- We have systems for ensuring that volunteers are provided
with basic training and orientation.
- We provide all volunteers with appropriate resources and
materials to do their job.
- We have current job descriptions which outline expectations
for each type of volunteer position in our agency.
- Our agency has written policies on the time commitment
and length of service expected from all volunteers.
- We have statements which clarify our agency’s position on
- special needs volunteers
- “special case” volunteers (performing mandatory
community service placements).
- We have a clear policy that we do not ask volunteers to do the
work of paid staff.
- We have a system for obtaining regular feedback from
volunteer tutors.
- We have a process for evaluating the performance of
volunteers.
- We need to: