Provided that a candidate has the ability and suitability to be an effective tutor, the agency will make reasonable accommodation for physical access and transportation to enable him to perform the volunteer duties.
All volunteers can expect to receive respectful support and supervision from the Volunteer Coordinator.The reporting structure will be clearly outlined from the outset and twoway communication encouraged at all times.
We welcome relatives of staff, volunteers, learners and board members as volunteers, however no volunteer can be directly supervised by a family member. Special arrangements will be made to ensure that alternative supervision is available.
All volunteers will be assigned to an immediate supervisor and ultimately responsible to a paid member of the staff. Volunteers will also be given agency contact numbers to call in the case of an emergency related to their volunteer duties.
This agency asks volunteer tutors to commit to a minimum term of one year, in consideration of the best interests of the student’s learning progress.
We recommend that volunteers be matched with an individual learner for a maximum period of two years, except where there are compelling circumstances to continue a long-term relationship. Both the volunteer and the learner may continue in the program and will be provided with new matches.
It is the policy of this agency that volunteer tutors and learners be allowed to continue their learning partnership as long as both parties are comfortable and the learner is making measurable progress.
Volunteer tutors are expected to commit a realistic amount of time to their duties.Tutors are asked to tutor their learner for a minimum of hours per week in addition to lesson preparation duties.
For agency records, volunteers will keep track of their hours worked in “attendance logs” which are to be submitted to the Volunteer Coordinator on a monthly basis.
Continued volunteer absenteeism without notice is subject to disciplinary action.
Those volunteers who do not adhere to the policies and procedures or who fail to perform their duties satisfactorily will go through a progressive disciplinary process which includes a verbal warning, a written warning, suspension and finally dismissal if there is no improvement.
All volunteers will be given an exit interview with the Volunteer Coordinator upon their departure from the agency.
It is the policy of this agency not to write letters of recommendation for any volunteers. Upon departure, a volunteer may request a form letter which indicates only the dates and length of service as well as a current job description for the work that was performed.
Upon request, the Volunteer Coordinator will provide letters of reference for volunteers who have performed more than months of service with the agency.