Use of this Guide

Permission is given for literacy agencies to reproduce any sections of this Guide for use within their agency, as long as acknowledgement is given to Community Literacy of Ontario (CLO). Additional copies may be obtained from CLO, for a fee.

Important Notices

Since there is no one typical literacy agency, there is not one set of policies and procedures to fit all. Suggestions contained within this document are offered as a guide and are not intended to be prescriptive. You are invited to use or adapt only what is applicable to the needs of your organization. Community Literacy of Ontario accepts no liability for the use of these policies. It is the responsibility of each agency to seek out appropriate professional and/or legal counsel for matters specific to their organization.

All sources have been cited, where known. If you know of a source which has not been credited, please contact Community Literacy of Ontario.

© Community Literacy of Ontario Inc., ISBN 0-9684698-0-9
Printed in Canada, First printing 1999

Published by:
Community Literacy of Ontario Inc.
80 Bradford Street, Suite 508 Barrie, Ontario, Canada L4N 7P2
Phone: 705-733-2312 • Fax: 705-733-6197
web site:www.nald.ca/volman.htm

Acknowledgements