Slide 9
| Organization | Hard Returns |
|---|---|
| Syncrude Canada Ltd. | Syncrude employees who failed apprenticeship exams passed their tests after taking ERIC and SAM |
| BHP Billiton Diamonds Inc. | Safer and more productive workplace |
| National Silicates | Zero voluntary turnover - employees do not leave when they get training |
| Minas Basin Pulp & Power Company Ltd. | Absenteeism reached an all-time low at 6.9 days absent per employee in 2003 (previously 10.91 days) |
| Durabelt Inc. | Employees developed a dictionary of workplace terminology for new workers |