The 12 important steps needed to plan and implement a workplace literacy project are:

1. Discerning the context
2. Building a solid base of support
3. Identifying program ideas
4. Sorting and prioritizing program ideas
5. Developing program objectives
6. Designing instructional plans
7. Devising transfer of learning plans
8. Formulating evaluation plans
9. Making recommendations and communicating results
10. Selecting formats and schedules
11. Preparing budgets and marketing plans
12. Coordinating facilities and on-site events

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