Q: I received an overpayment on my cheque. What happens now?

A: You will be held responsible if welfare overpays you because you fail to report changes in your living conditions or financial situation. The overpayment amount will be deducted from your cheques. You can ask your worker to deduct this amount gradually until it is paid off. You do have the right to appeal this decision (see page 16 on the Appeals Process).

If the welfare department is completely responsible for an overpayment because of a mistake made by them, you may not be required to pay it back.

WELFARE & WORK

Q: Do I have to look for work while on welfare?

A: Some people will be required to look for work while on assistance. If you have work expectations, you will develop a Personal Job Plan with your worker. You will be expected to look for work, and accept any reasonable job offer. You must also keep a record of the jobs you have applied for.

Q: If I find work, how much money am I allowed to keep?

A: Everyone who finds work while on EIA is allowed to keep a portion of their earnings. Municipalities may have different rules than the EIA program.Talk to your worker about your specific case and how much you are entitled to keep.

Q: What happens if I leave my job?

A: Your assistance may be reduced or discontinued if you:
  • Quit a job, or do something to get you fired from a job that you could reasonably have kept working at;
  • Refuse any reasonable job offer;
  • Do not actively search for a job;
  • Fail to take a course of training that your case worker has recommended.

Note: Contact your worker immediately if you are fired from, refuse to take, or quit a job due to safety issues, harassment, discrimination, family responsibilities, or major changes in working conditions. He or she will look into the case. Your assistance will not be affected if you quit for acceptable reasons.



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