TELEPHONE
  1. Services and charges
    1. Directory assistance
    2. Operator-assisted calls
  2. Types of calls
    1. Local
    2. Long distance
    3. Person-to-person
    4. Collect
  3. Best times for long distance calls
  4. Calling overseas
  5. Long distance companies
  6. Unlisted numbers
  7. How to use a phone book
  8. Changing a telephone number
  9. Moving
    1. Option: keep the same number
  10. Prank phone calls
  11. Sales calls
  1. Phones
    1. Types of phones: rotary dial, touch-tone, cordless, etc.
  2. Cellular phones
    1. Cost
    2. Billing
  3. Billing
    1. Local
    2. Long distance
  4. Pay phones
  5. Phone cards
  6. Various phone conversations and scenarios
    1. Personal calls
    2. Taking messages
    3. Business calls
  7. Fax

POLICE
  1. Job descriptions
  2. Organization
  3. Levels of law enforcement and jurisdiction
    1. State
    2. County Sheriff
    3. City/Town/Village
    4. FBI
  4. Types of crimes and punishments
  5. Traffic, parking and moving violations, including DWI and DWAI
    1. Tickets
    2. Towing
    3. Paying process and/or appeals
    4. License points
  1. Arrests, jail, trial
    1. Steps
    2. Requirements
    3. Your rights
  2. Peace-keeping
  3. Personal safety
  4. Reporting
    1. Theft or burglary
    2. Rape
    3. Domestic violence
    4. Vandalism or trespassing

Back Table of Contents Next