Eleven participants shared specific strategies they found useful in reading. These included: using verbal cues; listening to an audio-book and reading the book at the same time; underlining words but not understood and asking someone to explain; using a marker to track the words; and reading aloud to themselves.

· Facilitators of Literacy Learning

Nearly all the participants offered general examples of either technology or instructional strategies that did, or that they felt could potentially facilitate their learning. The most common one was using a computer and having access to software programs like Dragon Naturally Speaking (turns speech input into text output) and Speech Assisted Reading and Writing Program (SARAW). Other technology assistance was gained from computer keyboards with bigger keys, using adapted input devices (e.g. track balls, adapted mouse), having the option of changing the computer font size, using computer games, watching educational and close caption television, and accessing the Internet.

The participants also spoke of how important it was to be consulted about how they learn in order to help them establish their own learning goals, make learning positive and not feel judged or pressured by those people assisting them. They frequently identified valued friends or roommates, knowledgeable teachers or support groups who motivated them to keep trying to learn, and who at the same time allowed them to go at their own speed and as such made learning fun (like a game or charades).

One-to-one instruction in their home or in a small structured environment was considered to be important by many of the participants, and they gave examples of instructional strategies that they had found useful in these one-to-one situations: using diagrams and pictures, singing the words, the instructor reading aloud with them and visualizing the words in a sentence. They considered it important to build confidence, make learning relevant to their lives and “to start simple.”

RECOMMENDATIONS / USEFUL STRATEGIES

Awareness

As evidenced by our initial difficulties in recruiting participants for this project, this group is by definition hard to reach. Effective strategies are needed to get the message across that literacy programs are available to them. Individuals with physical disability need support in getting plugged into the system. Potential learners frequently do not realise that colleges do provide literacy programs which they can attend even though they have reading and writing difficulties. There is also a need to create awareness of disability-related issues amongst literacy practitioners.