NON-VERBAL COMMUNICATION SKILLS

Your body “speaks” 7 languages. They are:

Body language is associated with different meanings in different cultures. The following suggestions represent commonly accepted interpretations in a North American workplace.

Eye contact

• Focus on the whole face as well as the eyes.
• Avoid staring by looking away from time to time.
• Be aware that direct eye contact may be construed as rude in certain cultures.

Facial expressions

• Ensure your facial expression is appropriate to the situation.

Posture

• When you keep your shoulders back and stand up straight, you will appear confident and energetic. It is also easier to breathe properly this way.
• When you slouch, you may give the impression of being shy, unavailable and tired.