3. A model of teamwork
Based on the literature review and what is generally known about teamwork, Figure 1
presents a model for understanding teamwork for the purposes of ALL. Referring to
Figure 1, several things should be noted. First, the skill competencies of Group Decision
Making/Planning, Adaptability/Flexibility, and Interpersonal Relations are at the core
of teamwork. We believe that team members must know how and when to use these
competencies to function effectively within the team. Second, we propose that
Communication spans each of the three core areas; it is the glue that holds the team
together. For example, Group Decision Making/Planning cannot be accomplished within
a team unless team members provide clear and accurate information, listen effectively,
and ask questions. Finally, the model proposes that the extent to which an individual is
drawn toward teamwork, believes in the importance of teamwork, and has experienced
team activity will influence how effectively team skills and behaviors are executed.
Figure 1 also presents a starting point for developing measures for ALL by
identifying specific variables to be measured. These include the skills of Group Decision
Making/Planning, Adaptability/Flexibility, Interpersonal Relations and
Communication, and the attitudes Belief in the Importance of Teamwork and Collective
Orientation. Furthermore, Figure 1 presents specific behavioral examples of each skill,
as discussed above. These behavioral indicators will be used to construct responses for
items measuring teamwork skills. Items that tap respondents' belief in the importance
of teamwork and their collective orientation will also be included in the ALL measure.
Figure 1
ALL model for understanding teamwork
Attitudes and experience | Skills |
Attitudes and dispositions
Experiences
Implicit theories about teamwork
|
Group Decision Making/Planning
Identify problems
Gather information
Evaluate information
Share information
Understand decisions
Set goals
|
Adaptability/Flexibility
Provide assistance
Reallocate tasks
Provide/Accept feedback
Monitor/Adjust performance
|
Interpersonal Relations
Share the work
Seek mutually
agreeable solutions
Consider different
ways of doing things
Manage/Influence disputes
|
Communication
Provide clear and accurate information
Listen effectively
Ask questions
Acknowledge requests for information
Openly share ideasPay attention to non-verbal behaviors
|
Prior to discussing our method and approach for developing the Teamwork Scale
for ALL, we briefly review the relevant literature on culture. More than other ALL
measures, responses to the teamwork measure may be affected by the culture of the
respondent. In the next section, we review research that specifically examines the
relationship between societal culture and an individual's attitudes, values, beliefs, and
behavior in a team. Based on this research and on our understanding of the factors that
enhance teamwork, we propose a number of likely relationships that will be demonstrated
in the ALL between culture and teamwork.
|