Item 6

The next park cleaning is scheduled for a holiday and most team members will be out of town. The team meets to reschedule cleaning the park. During this meeting, team members should:

1. ___

   Try to participate as much as possible in the decision making process.
2. ___

   Hide their own feelings to promote good relationships.
3. ___

   Anticipate and discuss potential problems with cleaning the park on a different day.
4. ___

   Encourage quieter team members to go along with the most outspoken members in order to reach a quick decision.

Item 7

While cleaning the park, a team member is uncertain about what another team member has asked him to do. The team member should:

1. ___

   Try to guess what the other team member wanted.
2. ___

   Ignore the request; the other team member will ask again if it's important.
3. ___

   Ask the other team member to repeat what he or she said.
4. ___

   Tell the other team member to speak more clearly.