Access Select and open appropriate e-mails from inbox list.
Manage Identify and organize the relevant information in each e-mails.
Integrate Summarize the interest in the courses provided by the company.
Evaluate Decide which courses should be continued next year, based on last year's attendance.
Create Write up your recommendation in the form of an e-mails to the vice president of human resources.

Test takers might work from a screen that presents all of the task components and allows them to select the order in which they complete those tasks. An alternate approach would be have test takers work through a structured series of tasks with the first component presented, followed by the second component and so on.

A more detailed description of the component tasks is presented below.

Access and manage task

Task Description: Seven supervisors have sent information about training courses to Ann Simpson, Director of Human Resources, and she has forwarded them to you. Find and open each of those e-mails in your inbox. Select the text from each e-mail that provides information about training course attendance and copy it all into a single file.

Test takers would be presented with a simulated inbox, similar to the sample shown below. Some might chose to open all the e-mails and then select the relevant information. Others might open one e-mail, select the critical information and then move on to the next. Whatever the sequence, to complete the task correctly test takers would be expected to open each of the correct e-mail messages and paste all the relevant information into a file.