• accessible
• accountable
• flexible
• learner-centred
• based on adult education principles
• linked to the broader education and training system

Similar frameworks and principles can be found in other jurisdictions in North America, Britain and Australia. For instance, in Breaking Down Barriers: Certificate in Workplace Language, Literacy and Numeracy Training, Holland and others provide explanations of recent government policies and strategies in adult language and literacy which take a similar approach.

Through experience and professional development, the literacy networks in Ontario and the LBS delivery agencies can work at integrating the assumptions and good practice of workplace delivery into the LBS standards and principles.

Statements of Good Practice

The following essential features are included in all the statements of good practice, both formal and informal, that were reviewed.

1. Participation is voluntary in all aspects of workplace education.

2. Confidentiality is assured in all types of assessments (organizational and individual), in reports of progress and in evaluations.

3. An organizational or workplace needs assessment (ONA (5) or WNA) is a necessary step to ensure that all levels of the workforce have a say in determining if and what education/training is appropriate; if it fits the culture and goals of the individuals and the organization; and, if it will be supported by the workforce.