The Ontario Literacy Coalition (OLC) acknowledges the support of the National Literacy Secretariat in funding the development and the distribution of this special workplace bulletin. The OLC particularly thanks Brigid Hayes for accepting the proposal, helping us with national contacts, and giving us the latitude to develop an expanded international issue.

Thanks to the contributors for their creative energy and patience in the writing, revising and editing process.

Thanks to Mary Ellen Belfiore for contacting the contributors and working with them throughout the editing process.

Thanks to Steve Knowles at The Right Type for the design and production of this bulletin.